FAQs

FAQs

Ingredients & Materials

Ingredients & Materials icon

Do your products contain… corn?

We use corn starch for the leak-proof layer on the back of our pads and panty liners. The film is suitable for those who suffer from corn allergies. The protein or allergen is entirely absent from the starch films.

We use GMO-free corn, which is sustainably sourced as a waste by-product from growing crops.

Explore corn-allergen free products

Do your products contain… gluten?

Natracare tampons, pads, liners and wipes are gluten-free and produced in a gluten-free environment.

We have a full ingredients list printed on all of our packaging

Explore gluten free products

Do your products contain… latex?

Natracare products do not contain latex. The packaging on the Natracare products does not state “Latex Free” because of legal packaging requirements in the USA.

Latex is used by some companies to make the wings and pad more flexible. It is difficult to find out if there is latex in menstrual products and those with latex allergies could experience rashes and irritation when using a pad that contains latex.

Natracare never uses latex. We have a full ingredients list printed on our packaging.

Explore latex free products

Do your products contain… super absorbent polymers?

Natracare products do not contain super-absorbent polymers (SAPs).

Super-absorbent material (made from petroleum) is used to prevent leakages and absorb moisture. These materials are effective and cheap but they are harmful to the planet and our health. Natracare pads are made from only natural and organic materials and are biodegradable and compostable.

Why Natracare is plastic free

Do your products contain… plastic?

Natracare products do not contain plastic.

Most conventional pads are made from synthetic materials like polypropylene and plastic. These materials are effective and cheap but they are harmful to the planet and our health. Natracare pads are made from only natural and organic materials and are biodegradable and compostable.

Why Natracare is plastic free

Do your products contain… something else?

If there is an ingredient or allergen we haven’t covered yet and you are worried about it – please ask us directly and we’d be happy to help. We have a full ingredients list printed on our packaging.

Get in touch with us

What is a typical tampon made from?

Conventional tampons typically contain the following ingredients and materials:

  • Plastic non-biodegradable applicator
  • Conventionally grown GM-cotton
  • Rayon
  • Perfume and dyes
Natracare tampons are different

What is a typical pad made from?

Conventional periods pads typically contain the following ingredients and materials:

  • Plastic-based cover
  • Woodpulp absorbent core (can be uncertified deforestation and chlorine-bleached)
  • Super absorbent polacrylates SAPs (made from crude oil and can lead to skin irritation)
  • Perfume and dyes
  • Latex (to make the wings on a pad flexible)
Natracare pads are different

Who certifies your cotton?

All cotton used in Natracare products is organic and certified to the Global Organic Textile Standard.

Benefits of organic cotton

What does “cotton-like” mean on packaging?

Cotton-feel or cotton-like are ways of falsely tricking you into thinking something is made from cotton without actually breaking the trade description laws. These “cotton-like”, “cotton-soft” covers use synthetic materials and do not contain any cotton fibres. We’re into honest marketing and honest materials.

Learn more about why we use only truly natural materials

What’s the difference between conventional cotton and certified organic cotton?

Cotton is the world’s most heavily sprayed crop. Between conventional and organic there are huge differences in the cottonseed used, the way cotton is farmed and the way it is processed. Organic means no GM farming, toxic pesticide use and environmentally sound processing of the cotton when picked.

Learn more about cotton differences

Periods & Health

Periods & Health icon

How to insert an applicator tampon

Here’s our step by step guide to inserting your applicator tampons:

  • Wash and dry your hands and ensure you only use one tampon at a time.
  • Unwrap the tampon, pull the cord out and make sure the string is secured to the tampon.
  • Twist the cardboard applicator to loosen mechanism, making it easier to push.
  • Place the top of the tampon at the entrance of your vagina. With your other hand, you may want to open the fold of skin around the vagina.
  • Push up using your longest finger until the applicator sits into one. You should feel the tampon gently glide into your vagina. Aim the applicator upwards and backwards towards the small of the back.
  • If you can still feel the tampon, it needs to be pushed in further. The cord should remain outside the vagina ready for removal.
View available Natracare organic tampons

How to insert a non-applicator tampon

Here’s our step by step guide to inserting your digital Natracare tampons:

  • Wash and dry your hands and ensure you only use one tampon at a time.
  • Unwrap the tampon by holding the rounded end in one hand, remove the coloured tear strip and pull the wrapper from the cord end. Pull the cord out and make sure the string is secured to the tampon.
  • Ease your longest finger gently into the cord end of the tampon, flaring the cotton a little.
  • With your other hands, open the fold of skin around the vagina if necessary. Gently glide the tampon well into your vagina, upwards and backwards towards the small of the back.
  • If you can still feel the tampon, it needs to be pushed in further. The cord should remain outside the vagina ready for removal.
View available Natracare organic tampons

How to remove a tampon

To remove your tampon:

  • Wash your hands.
  • Relax your pelvic muscles and gently pull the withdrawal cord downwards and forwards until the tampon is removed.
  • Wrap the tampon in tissue or its wrapper, and discard in waste disposal, septic tank or compost.
View available Natracare organic tampons

What tampon absorbency should I use?

Always use the lowest absorbency to match your menstrual flow. See options here:

Natracare Tampon Absorbency Table

View available Natracare organic tampons

How often will I have my period?

Most people get their period once a month. The menstrual cycle ranges from 21 days to 35 days between bleeding. It can also vary in length each month. Everyone has a different normal so keep track of what’s regular for you. Check in with your doctor if you notice an unexpected change in your menstrual cycle.

Track your period with a menstrual calendar or app

How will I feel during my periods?

You may feel tired, sluggish or grumpy if your periods are very heavy or painful. It’s common to feel a little less social and a balanced diet and exercise are important. You receive a wash of serotonin in your body in the first few days of your menstrual cycle, which helps renew the body to start the cycle again. Although, this is hard to always notice if you’re suffering from cramps.

Top exercises to do during your period

Will my periods hurt?

The bleeding does not hurt at all. Some people get cramps in the legs, lower back and lower abdomen (tummy). This is your body’s reaction to the hormone prostaglandin.

Put a hot water bottle or wheat bag on your tummy to help ease the cramps. It may only last a few days. If it is so painful that it stops you from doing the things you would normally do speak to your doctor.

More period and body advice

Do other people know when I am on my period?

No, there is no reason for anyone to know you’re on your period unless you tell them!

You can do exercises such as swimming and sport. Choose and experiment with period products that make you feel confident during your period. Remember to change your pad or tampon regularly to stay comfortable.

Wash your intimate areas with perfume-free, soap-less cleansing washes. The vagina is self-cleansing and it is normal to have a faint odour that is unnoticeable to other people.

There is no need for vaginal deodorants or perfumed sanitary products. If you feel that you have an odour problem or sudden change, check in with your doctor.

More period and body advice

Why do my breasts hurt before my period?

Breast swelling and tenderness is a common premenstrual symptom. Changes in hormones throughout the menstrual cycle affect your body.

Oestrogen levels peak during the middle of your cycle. This can cause the breast ducts to enlarge.

Progesterone levels increase at the end of your cycle (during peak PMS time). This can cause the milk glands to swell. These hormonal changes can often cause soreness and discomfort.

More period and body advice

How can I help symptoms of PMS?

Up to 90% of people menstruating suffer from symptoms associated with Premenstrual Syndrome (PMS).

Symptoms range from bloating, food cravings, mood swings and feeling irritable or sensitive. These are caused by the changes in hormone levels just before your menstrual cycle. What you put in your body can impact on your PMS.

DO:

  • Eat healthy foods
  • Drink plenty of water
  • Take supplements like Evening Primrose oil, borage or flaxseed oil (High in Vitamins B6, E and essential fatty acids)

AVOID:

  • Highly processed foods, junk foods, salty foods
  • Drinks that contain caffeine such as coffee, cola and fizzy drinks
More period and body advice

I have a sticky discharge that is sometimes clear, is it normal?

Normal vaginal fluids can range from either thick and whitish or slippery and clear. There should be a little odour and no itching or burning. It also depends on where you are in your menstrual cycle!

The fluids come from the walls of your vagina. They also come from your cervix at certain times in your cycle. They leave the body through the vagina. How much fluid you produce depends on the hormones that guide your menstrual cycle.

Usually, there is more fluid before you ovulate, when you are pregnant, and when you are sexually excited. You may notice less fluid before your period and while you breastfeed. Regular bathing and gently cleansing keeps the fluids from getting stale or uncomfortable.

More period and body advice

What are vaginal fluids?

Vaginal fluids are fluids produced by the vagina to clean it and lubricate it when sexually aroused. They also fight off potential infections.

If you notice a sudden change in the colour or smell of your discharge or experience itching or soreness, visit your doctor for advice.

More period and body advice

Should I remove my body hair?

Body hair is a completely normal part of development. There is no need to change it. Some girls choose to remove the hair by shaving, waxing or using special creams. Remember – it’s your choice.

More period and body advice

How do I know when I am about to start my period?

Many people get pre-menstrual symptoms before their period, also known as PMS. Symptoms can include:

  • Tender feeling breasts
  • Stomach bloating
  • Feeling tired
  • Feeling emotionally sensitive
  • Aches in your lower back, legs or tummy
  • Some spotting

You may experience other symptoms, or some, all or none of the above too. You will learn your own signs over time.

Track your period with a menstrual calendar or app

How long will my period last for?

Periods typically last between 3 and 7 days.

The first few days, menstrual flow is heavier. You might find that you need to use a super or night time pad or super tampon. If you use a tampon be sure to change it every 4 hours, and change to a sanitary pad at night.

In the last few days, the loss will become much less until it stops. You may only need to use a panty liner for the last day or two.

You lose the equivalent of an egg-cup full of blood each period! The majority of menstrual fluid is cells from the lining of the uterus.

More period and body advice

Should I use intimate deodorants, wipes and vaginal perfumes?

The vagina is a wonderful, self-cleaning part of the body and a delicately balanced mini-ecosystem. The vagina has a protective lining and self-cleansing membrane.

Intimate deodorants, washes and wipes often contain harsh chemicals and preservatives. These often dry out and irritate sensitive skin.

Odour and changes in smell are a great way to check in on your intimate health. Deodorising products often mask early symptoms of underlying health issues. If you notice a sudden change in smell you will know to seek medical advice.

If you need to freshen up on the go, Natracare organic cotton intimate wipes are pH balanced and biodegradable.

View natracare intimate wipes

Should I use scented period products?

You never need to use a perfumed pad or tampon. These are totally unnecessary and often smell awful.

Scented products follow the idea that periods and vaginas are gross and need covering up and disguising. This is not true.

It is important to keep your labia clean. Wash and change period products regularly.

More period and body advice

I have a question about… periods, puberty and/or using period products?

We have loads of helpful information about periods, puberty and products available here:

Period and puberty advice

Why do gynaecologists recommend Natracare?

Many gynaecologists recommend women with sensitive skin use Natracare. Natracare reduces contact with chlorine bleached materials, latex, plastic and super absorbents made from petrochemicals.

Why choose gynaecologist recommended products

Ethics

Ethics icon

Do you test on animals?

No. Natracare cares for all living things, and our products are cruelty-free

Natracare’s Vegan policy

What are your corporate social responsibility practices?

We strive to work in a way which will always benefit people, plants and our planet. We do this in different ways:

Find out about Natracare’s story

Composting, Recycling & Disposal

Composting, Recycling & Disposal icon

Can I compost your pads, panty liners and tampons?

Yes, Natracare products are compostable.

Find the best ways to compost your Natracare products

Can I flush pads, panty liners and tampons?

No. Flushing is bad news, even for biodegradable products like Natracare.

Why you should not flush tampons down the toilet

Can I flush wet wipes?

No. Flushing is bad news, even for biodegradable products like Natracare.

Why you should not flush wet wipes down the toilet

Do Natracare products expire?

Our products do not have an official expiry date, except for the wipes, which are printed on the packaging. We generally recommend you use the pads, tampons and liners within two years. It’s important to store in a cool, dry place away from direct sunlight.

If you need more information, please contact us here

Is Natracare packaging recyclable?

All Natracare packaging is designed to be either recyclable or compostable. Most commonly, we use recycled cardboard printed with plant-based eco inks for our packs.

View our individual product pages for more packaging details

Buying Natracare Products

Buying Natracare Products icon

Can I buy Natracare products near me?

We hope so! Please visit our stockists’ page for further information.

Find your local Natracare retailer

Do you offer Natracare coupons?

We do not offer coupons, but we have regular promotions on products. Keep an eye on the shelves in your local store for offers.

Find your nearest stockist

Does Natracare offer samples to international customers?

Unfortunately, we are unable to offer samples to customers outside the UK or USA due to environmental costs. Some local retailers offer samples, find your local stockist to ask here

Find your local Natracare retailer

Getting in Touch

Getting in Touch icon

I’m an Influencer, Blogger or Journalist – can I work with Natracare?

If you wish to do an article, partnership or review – we would love to hear from you! Just send us through links to the relevant channels and your proposal or questions.

Get in touch with us

My Question isn’t listed here!?

Please ask us! We are more than happy to try and help with any queries you may have.

Get in touch with us