Contact us

Got a question? Take a look at our FAQs — we might already have the answer for you!

Alternatively, message us below and we’ll reply as soon as we can.

    Customer Feedback

    Natracare is about you. Tell us your experience with our products, our website, our organization, or anything else that comes to mind! We welcome all of your comments and suggestions. Please contact us your preferred way — by email, post or telephone.

    If you are not completely satisfied with our products and wish to make a complaint, please return the product and its packaging so that we can investigate any problem fully. Each pack carries a unique embossed batch code, which allows us to deal with your complaint quickly. If you would like to make a complaint then please get in touch with our customer services department based at our UK office.

    For people in the UK and outside North America
    please contact our head office:

    Bodywise (UK) Ltd
    Natracare House
    19 Eagles Wood
    Woodlands Lane
    Bristol, BS32 4EU
    United Kingdom

    UK Tel: +44 (0) 1454 613347

    Our office staff are currently all working from home, so please use our contact form to get in touch instead of calling. Thank you for your understanding.

    For people in North America
    please contact:

    Natracare LLC
    3620 West 10th Street
    Unit B, #406 Greeley
    Colorado 80634 – 1821
    USA

    USA Tel: 970 304 0076

    Canada Tel: 519 265 9289

    Susie Hewson, Natracare founder and Greenpeace Rainbow Warrior

    Press Enquiries

    After 30 years working with organic cotton tampons, pads, liners and wipes — we have a story to tell.

    We’ve got all sorts of knowledge and experience to share, whether it’s about the organic industry, periods, maternity and incontinence, female entrepreneurship or simply our wonderful product range.

    Press and Media Centre

    Our ethical and sustainable ethos isn’t just talk — it’s independently certified.

    soil association logo nordic ecolabel logo ethical company award logo usda certified biobased product logo vegetarian society vegan approved logo